The second-hand marketplace Members Express Frustration Regarding Sizing Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has altered its sizing categories for women's and children's garments but did not contact every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category than originally posted due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.
Sizing System Changes
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods after backlash from users.
